SMS/Text Message Terms & Conditions

These SMS Terms & Conditions (“Terms”) describe how Home Improvements Unlimited (“we,” “us,” or “our”) uses text messaging (SMS/MMS) to communicate with you.

By providing your mobile phone number to Home Improvements Unlimited and opting in to receive text messages from us, you agree to these Terms.

1. Program Description

We use text messaging to communicate with customers about:

New client inquiries and questions

Appointment requests, confirmations, and reminders

Job updates (arrival times, delays, rescheduling)

Estimates, invoices, and service-related information

Follow-up messages to ensure customer satisfaction

We do not use our text messaging program for affiliate marketing or unrelated third-party advertising.

2. How You Opt In

You may opt in to receive text messages from Home Improvements Unlimited by:

Providing your mobile number on our website or contact forms, and/or

Verbally agreeing over the phone when speaking with our team

By opting in, you confirm that you are the owner or authorized user of the mobile number you provide.

3. Message Frequency

Message frequency will vary based on your interactions with us, but generally includes:

Initial response to your inquiry

Occasional scheduling, estimate, and service updates

Limited follow-up messages related to your project

We strive to keep messages relevant and reasonable.

4. How to Opt Out

You can opt out of receiving text messages from us at any time:

Reply STOP to any text message we send, or

Contact us at info@jaxhomeimprovementsunlimited.com

or call (904) 533-5554 and request removal from texting communications

After you send STOP, you may receive one final message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

5. Help and Support

If you need help with our text messages, you can:

Reply HELP to any message, or

Email us at info@jaxhomeimprovementsunlimited.com

, or

Call us at (904) 533-5554

6. Message & Data Rates

Message and data rates may apply to any SMS/MMS messages sent to you or received from you, depending on your mobile service plan.

Please contact your wireless carrier for information about your text or data plan.

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Availability of text messaging may vary by carrier and device.

8. Your Responsibilities

By using our text messaging program, you agree that you:

Are at least 18 years old or have permission from a parent/guardian

Have provided a valid mobile number that you own or control

Will notify us if you change or deactivate your mobile number

9. Privacy

We respect your privacy. Information collected through our SMS program is used in accordance with our general Privacy Policy.

10. Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our text messaging program after changes are posted means you accept those changes.

Last updated: November 2025

At Jax Home Improvements Unlimited, we understand that your home is your biggest investment. That's why we offer a wide range of home repair services to keep your property in top condition. Our team of skilled technicians is committed to providing exceptional service at affordable prices. Contact us today to learn more!

Last Updated: November 2025

Home Improvements Unlimited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, forms, scheduling tools, and text messaging program.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

We may collect the following information when you visit our website or request services:

• Name
   
• Phone number
   
• Email address
   
• Home address (for quotes, appointments, and service visits)
   
• Photos you upload or send (for estimates, inspections, or project details)
   
• Online scheduling details (preferred date/time, service type, property details)
   

When you visit our website, certain data may be collected automatically, including:

• IP address
   
• General location data (city/state—not GPS-level coordinates)
   
• Device information
   
• Browser type
   
• Cookies and tracking technologies used by GoDaddy and third-party tools
   

We do not collect or store credit card numbers, bank account numbers, or financial information through our website.

We use your information to:

• Respond to inquiries and service requests
   
• Provide quotes, estimates, and proposals
   
• Schedule appointments and send confirmations
   
• Communicate by phone, email, or text message
   
• Send service updates, reminders, and follow-up messages
   
• Improve our services and customer experience
   
• Verify and maintain safety and professionalism during service delivery
   
• Maintain legal, tax, and administrative records
   

We do not sell your information under any circumstances.

If you opt in to receive text messages from us, we may send:

• Appointment reminders
   
• Responses to inquiries
   
• Service updates
   
• Arrival notifications
   
• Follow-up and satisfaction messages
   

Message frequency varies.
You may opt out at any time by replying STOP.

Full SMS Terms & Conditions are available on our website.

We may share your information ONLY with:

• Trusted subcontractors (only when needed to complete your project)
   
• Service providers such as scheduling tools, email services, or GoDaddy-enabled analytics
   
• Legal authorities if required by law
   
• Insurance companies for covered project claims (if applicable)
   

We do not sell or rent your information to marketers, advertisers, or unrelated third parties.

We take reasonable and industry-standard precautions to protect your personal information.

Protection methods may include:

• Encrypted website connections (HTTPS)
   
• Restricted access to customer data
   
• Secure internal systems and cloud storage
   
• Authorized personnel only
   

No online system is 100% secure, but we take every reasonable step to protect your information.

Our website may use cookies to:

• Enhance your browsing experience
   
• Improve website functionality
   
• Analyze website traffic
   
• Enable scheduling, forms, and contact features
   

You may disable cookies in your browser settings, but some features may not function correctly.

You may request:

• Access to the personal data we have collected
   
• Corrections to your information
   
• Deletion of your information (where legally allowed)
   
• To opt out of SMS or email communications
   

To make a request, contact us at:
info@jaxhomeimprovementsunlimited.com
or call (904) 533-5554.

Our website may include links to third-party sites (e.g., financing portals, partner vendors, or social media pages).
We are not responsible for the privacy practices of those sites.

Our website and services are not intended for children under 13.
We do not knowingly collect information from minors without parental consent.

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new Last Updated date.
Your continued use of our website or services means you accept the updated policy.

If you have questions about this Privacy Policy, please contact:

Home Improvements Unlimited
Email: info@jaxhomeimprovementsunlimited.com
Phone: (904) 533-5554
Website: www.jaxhomeimprovementsunlimited.com